Shipping Policy
There are certain states and countries that we cannot ship to. Please see Free the Grapes for more in-depth information on your state restrictions. In fact, there are certain states and countries that we cannot ship to. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination.
You must be 21 years or older to buy wine. By placing your order with this winery you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. Please note:
· All prices are listed in US dollars. All orders will include delivery charges, and applicable sales tax.
· You will receive e-mail confirming that your order was submitted. If the items are all in stock, this will be your only confirmation.
· You should receive your in-stock items within 3 to 6 business days.
· Help us help you best. Please provide a valid and complete e-mail address that includes the "@information" (for example: name@somethingorother.com). All orders will be shipped on the next available shipping day. All orders placed before 9am Pacific Standard Time will generally be shipped the same day as long as this day is an available shipping day. |
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Privacy Policy
1. Data Collection
We limit the information collected about you to what is needed for conducting business and offering products and services that might be of interest to you.
2. Quality
Because you deserve the highest quality products and services we can offer, we use advanced technology to help keep information about our business relationship with you complete, accurate, and up to date. In addition, our associates are dedicated to the highest standards of service integrity and continuous improvement--in everything they do.
3. Confidentiality Agreements
We carefully select service providers who share our commitment to the preservation of your privacy. We hold these providers to the same standards that we observe in our own offices, and we regularly monitor their compliance to our policies and procedures. We do not sell or rent our customers' information to any outside company or organization.
4. Customer Relations
The Company has a commitment to serving the customer. It is through the valuable feedback given by the customers themselves that the company is able to ensure the high quality the customer expects. Customer service is our number one priority.
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Classic Tier
RS Reserve Tier
& Limited |
